CURRENT RAINY SEASON POLICY FOR WINDOW CLEANING* (November 15 thru April 15 Only)
Except for some unusual situations, rain doesn't affect clean windows in any significant way.
As in any other season, you do notice the windows getting dirty after a few months. If you want to have your outside windows done, during the rainy season, we will have the following rainy season policy:
1. If any of the outside window panes that we have cleaned get significantly messed up and you let us know within 2 weeks of the original cleaning, we'll come back when in the area and re clean those window panes (up to 30 minutes only without charge).
*Exceptions to this are skylights and solariums.
*Other Exceptions to this are windows under a deck, next to trees and next to bushes.
2. If they get significantly messed up after the 2 week period and you let us know within 4 weeks of the original cleaning, we'll come back when in the area and re clean those window panes for a minimal price:
$30 for 15 minute
$45 for 30 minutes
$60 for 45 minutes
(Usually such a visit would cost a minimum of $150)
(November 15 thru April 15 Only)
INTENSIVE CLEANING vs. CONSERVATIVE CLEANING vs. ECONOMY CLEANING vs. DRY CLEANING
When we write about Intensive, Conservative, Economy, and Dry Carpet Cleaning, we are referring to the approaches a company and their technicians take toward carpet cleaning.
The first major difference between Intensive, Conservative, Economy, and Dry Carpet Cleaning is determined by the technician and the business plan of their company. Is the intention to do the best job possible as in an Intensive Cleaning or is it to do a pretty okay and good enough job as in a Conservative Cleaning? Will they do a quick job and try to get in and out of your home as fast as possible as in an Economy Cleaning or is their method set up to do a light weight and surface cleaning as in Dry Carpet Cleaning?
Conservative and Economy cleaners do not want to run into problems. They would rather not do all that is possible to get your carpet clean for fear of the time and effort it might take to do detailed work. They sometimes charge less and can not afford to take extra time and use extra product to do the job as it might be done by an Intensive Cleaner.
The equipment and style of carpet cleaning could be the same. When doing steam cleaning, they all use hot water extraction using a high powered machine in a van. Generally, they are all fairly equal, using plenty of water pressure, plenty of vacuum power, and plenty of heat. This is very different from the dry or low moisture type of cleaning.
Intensive Cleaning entails getting the best results using more of a much stronger pre-conditioning cleaning solution to penetrate the fibers, the spots, and the stains and using more rinsing solution to extract both the detergent and the soil. This is more of an aggressive type of cleaning. This type of cleaning takes more time and more cleaning product. An intensive cleaner will work aggressively to remove or reduce difficult stains.
Conservative Cleaning entails getting okay to good results using less and a less strong pre-conditioning cleaning solution to clean the surface of the fibers and the easy spots and using less rinsing solution to extract both the detergent and the soil. The objective is to wet the carpet less and to use cleaning agents that aren’t too strong. This assures the company of fewer problems and issues that can arise and require the technician to have to return to the job. It is also true in their approach to difficult stains. It is the safe approach but not as effective as an intensive cleaning.
Economy Cleaning entails getting passable and improved results using less and a cheap pre-conditioning cleaning solution to clean the surface of the fibers and the easy spots and using less rinsing solution to extract both the detergent and the soil. This is a no frills cleaning. The business model restricts the time that it would actually take to do high quality work. They are usually in and out of homes very quickly and depending on the technician, they may or may not work on difficult stains.
Dry Cleaning entails getting improved results using low moisture pre-conditioning solution to clean the surface of the fibers and the easy spots and generally using a rotary machine with a cloth on it to wipe and absorb both the detergent and the soil. This is a surface cleaning and the opposite of an intensive cleaning even if the technician works intensively. They also work on stains.
A couple of risks in any of these cleaning methods are Browning and Returned Stains. They are generally easy to handle.
In Marin County, the majority of the carpet cleaners fall into the Conservative, Economy, and Dry Cleaning methods. Several fall into the Intensive or High Quality category. For the most part, the Intensive Cleaners are going to charge more for their services, for good reason. We, at Atlas, consider ourselves Intensive Cleaners.
One of the major items that separate us from the other intensive cleaners is our tools (for rinsing and extracting). They have incredible rinsing power. As it rinses, it also agitates. They have the ability to move real slow or even stay still without over wetting or soaking the carpet. While that is happening, the heat levels are getting increasingly high within a steam chamber. Basically these tools outperform everything else that’s out there in soil removal.As we have always said, any kind of cleaning method (even a rental) should improve the look of your carpet, though is it the best cleaning?
Hopefully, we have helped educate you, that all carpet cleaners, methods, and systems are not equal.When we write about Intensive, Conservative, Economy, and Dry Carpet Cleaning, we are referring to the approaches a company and their technicians take toward carpet cleaning.
Now that we're in the rainy season we run across occasional circumstances when someone calls us with an emergency concerning flooding. Of course, you can have a bathtub, sink, toilet or washing machine flooding. Hope it doesn't happen to you but if it does...
A friend of mine purchased a new carpet and it was installed fresh out of the package. The odor coming from the carpet was so bad, it created a problem for about three weeks after the installation.
We want our carpet cleaning customers to be aware of this common problem that may occur after a carpet cleaning. If you do notice the signs mentioned below, after reading this article, you will know what to do and why it happened.
Are we eco-friendly?
How Atlas Window & Carpet chooses their carpet cleaning product
Many people want to use products that are eco friendly. We get people calling asking if we use such products. Elliot has been cleaning carpets for many years now. He is a sensitive guy. When he first started cleaning carpets he tried out different products knowing that he would be working with them constantly over the years. It was very important for him to find products that were not harmful. If you are conscience of your health, as Elliot is, you want something that is gentle to humans, such as himself, along with pets, kids & babies too. He has chosen to use cleaning products that he feels work best for him and his clients. They are gentle yet effective.
Why carpet cleaners are not equal
It amazes me that some people think all carpet cleaners are equal. These same people recognize differences in qualities of other products and services. Why not carpet cleaning too? All carpet cleaners are not equal.
Especially in the carpet cleaning industry.
Right from the start, let me say that there are several other high quality carpet cleaning companies in Marin. Their rates are similar to ours (some a little higher, some a little lower). They may use different methods to come up with those rates. There is even one high quality carpet cleaning company that, in my opinion, is outrageously high!
You could have 100 Carpet Cleaners come to your house and not one of them can beat our cleaning system
Many carpet cleaning systems out there may look like our system. Our system is known as a truck-mounted carpet cleaning system. The rest are known as portable wet cleaning systems or dry cleaning systems.
WHAT YOU NEED TO KNOW BEFORE CLEANING NEW WINDOWS & WHY WE ASK YOU TO SIGN A WAIVER
The window cleaning industry began to notice in the beginning of 2000's that there was a problem with some glass coming out of the factories. There isn't a particular brand of window having this problem. It is a quality issue with the manufacturers of the glass. When you as a home owner or your contractor goes to purchase new windows keep the following information in mind.
One of the most difficult challenges is dealing with urine odor and stains. Our tip in this issue is regarding pet urine odor. Obviously, one can always hire a carpet cleaner which is not a bad idea if it happens once in a blue moon. What if it happens often? That could be expensive.
Rain gutters and downspouts must be clear of leaves and debris, if not, the outlets will dam up and water will fill the gutters. They can back up and overflow. If left unattended over time gutters can pull away from their mountings. Pools of water can rot wooden gutters and rust metal ones.
What to do about carpet wrinkles
A carpet that starts to get "wrinkles" isn't necessarily aging. It's an indication that there's too much carpet in an area. The wrinkles don't get smaller or go away. They grow until the problem has been rectified.
In the past four articles, we focused on what sets our Carpet Cleaning Service apart from the competition. We will get back to that in future articles with several more points. In this article, we want to talk about what sets our Window Cleaning Service apart from the competition.
Article from Atlas Online Newsletter Sept 2010
When there are so many carpet cleaning companies to choose from, why choose us? What sets us apart from the competition? 'What Sets Us Apart' will be an ongoing article published in the next few newsletters, to let you know why it makes sense to choose us as your carpet & upholstery cleaners.
There are so many carpet cleaning companies out there. Who's good? Who's bad? Who'll help you in an emergency? Is there much of a difference between hiring a professional or renting a machine or buying an upright steam machine? Of coarse, there's the obvious fact that you might have to do the work yourself.
We are writing this in response to several recent calls the questioned posed: Do we clean sisal carpets?
Sisal area rugs are known to be a low maintenance carpeting choice. An authentic sisal has fibers that come from the agava sisalana plant. Natural fibers tend not to absorb dirt. The dirt rests loosely on the woven surface. The downside of a sisal is that it can not be cleaned with a wet cleaning method. It would saturate the fibers with moisture. (Wet cleaning is the method we use.) This characteristic creates a problem when there's a spill and a stain.
The following glitches can happen with any carpet cleaning company. We wish we could claim we haven't encountered these problems, yet we can't always escape them.